Reading books on hospitality is a great way to expand your knowledge and sharpen your emotional intelligence, thus enabling you to be more successful in this industry.
Managing a hotel is no small feat. As a hotelier, you must take on the responsibility of ensuring that everything runs smoothly between the walls of your establishment. From rushing an injured employee to the ER to recruiting new talent and increasing revenue when occupancy is low, hospitality professionals are expected to multitask and excel in all areas. The hospitality industry is a highly competitive field, and it’s important to stay ahead of the game. To do this, one must be willing to invest time in learning about different disciplines. One great way to gain knowledge is by reading books. Therefore, we did a bit of research and found a few successful hotel GMs around the world – from Belgium to Mexico, Spain to the United Kingdom, and everywhere in between – which books have helped them reach their current level of success. From one-of-a-kind guides to maximize your efficiency in hospitality, to timeless leadership lessons, this collection of books is filled with inspiring stories and insight about staying strong under adversity.
Setting the Table: The Transforming Power of Hospitality in Business
By Danny Meyer
This is not a typical business book, and it’s certainly not a how-to book. For hoteliers, what’s most meaningful is creating positive, uplifting outcomes for human experiences and human relationships. Running a hotel, like life, is all about how you make people feel. It may sound easy but this is actually pretty difficult to execute on. Danny Meyer, founder of Union Square Hospitality and the global hamburger empire, Shake Shack coins what he calls ‘Enlightened hospitality.’ Danny’s lessons help you put hospitality to work for first for the people who work for you, guests, community, suppliers, and investors in that order.
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