Table of Contents Hide
- Reading books on hospitality is a great way to expand your knowledge and sharpen your emotional intelligence, thus enabling you to be more successful in this industry.
- Setting the Table: The Transforming Power of Hospitality in Business
- How to Run a Great Hotel: Everything you need to achieve excellence in the hotel industry
- 100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do
- Nuts!: Southwest Airlines’ Crazy Recipe for Business and Personal Success
- The 7 Habits of Highly Effective People
- Emotional Intelligence: The Groundbreaking Book that Redefined What it Means to Be Smart
- Start with Why: How Great Leaders Inspire Everyone to Take Action
- I Like Giving: The Transforming Power of a Generous Life
- The Obstacle Is the Way: The Timeless Art of Turning Trials into Triumph
- Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask
- Zapp: The Lighting of Empowerment
- How to Win Friends & Influence People
- Freakonomics: A Rogue Economist Explores the Hidden Side of Everything
- Switch: Hot to Change Things When Change is Hard
- Don’t Sweat the Small Stuff: Simple Ways to Keep the Little Things from Taking Over Your Life
- Good to Great: Why Some Companies Make the Leap and Others Don’t
Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask
This is a highly acclaimed book that blends theory and practice on a leadership skill that is universally appreciated but seldom illustrated – asking the right questions. Joseph Kirtley, GM at Highgate Hotels says it best, “Leaders often feel that we are supposed to have all the answers. In actuality, being a great leader takes humility, and asking the right questions. Opening yourself to the strengths and knowledge of those around you takes you to another level.” Throughout the book, he demonstrates how effective leaders use questions to encourage participation and teamwork, foster outside-the-box thinking, empower others, build relationships with customers, solve problems, and much more.
