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- Reading books on hospitality is a great way to expand your knowledge and sharpen your emotional intelligence, thus enabling you to be more successful in this industry.
- Setting the Table: The Transforming Power of Hospitality in Business
- How to Run a Great Hotel: Everything you need to achieve excellence in the hotel industry
- 100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do
- Nuts!: Southwest Airlines’ Crazy Recipe for Business and Personal Success
- The 7 Habits of Highly Effective People
- Emotional Intelligence: The Groundbreaking Book that Redefined What it Means to Be Smart
- Start with Why: How Great Leaders Inspire Everyone to Take Action
- I Like Giving: The Transforming Power of a Generous Life
- The Obstacle Is the Way: The Timeless Art of Turning Trials into Triumph
- Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask
- Zapp: The Lighting of Empowerment
- How to Win Friends & Influence People
- Freakonomics: A Rogue Economist Explores the Hidden Side of Everything
- Switch: Hot to Change Things When Change is Hard
- Don’t Sweat the Small Stuff: Simple Ways to Keep the Little Things from Taking Over Your Life
- Good to Great: Why Some Companies Make the Leap and Others Don’t
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Good to Great: Why Some Companies Make the Leap and Others Don’t
by Jim Collins
Good To Great examines what it takes for ordinary companies to become great and outperform their competitors by analyzing 28 companies over 30 years, who managed to make the transition or fell prey to their bad habits. With companies like AirBnB and the OTAs, hoteliers are no strangers to disruption. Unfortunately this is just the beginning. While many GMs have thrown their arms up in defeat – there is still time to reinvent and out innovate some of these newcomers.
Read More Staff Confessions: 10 Lies Told To Keep Guests Happy
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