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- Reading books on hospitality is a great way to expand your knowledge and sharpen your emotional intelligence, thus enabling you to be more successful in this industry.
- Setting the Table: The Transforming Power of Hospitality in Business
- How to Run a Great Hotel: Everything you need to achieve excellence in the hotel industry
- 100 Tips for Hoteliers: What Every Successful Hotel Professional Needs to Know and Do
- Nuts!: Southwest Airlines’ Crazy Recipe for Business and Personal Success
- The 7 Habits of Highly Effective People
- Emotional Intelligence: The Groundbreaking Book that Redefined What it Means to Be Smart
- Start with Why: How Great Leaders Inspire Everyone to Take Action
- I Like Giving: The Transforming Power of a Generous Life
- The Obstacle Is the Way: The Timeless Art of Turning Trials into Triumph
- Leading with Questions: How Leaders Find the Right Solutions by Knowing What to Ask
- Zapp: The Lighting of Empowerment
- How to Win Friends & Influence People
- Freakonomics: A Rogue Economist Explores the Hidden Side of Everything
- Switch: Hot to Change Things When Change is Hard
- Don’t Sweat the Small Stuff: Simple Ways to Keep the Little Things from Taking Over Your Life
- Good to Great: Why Some Companies Make the Leap and Others Don’t
How to Win Friends & Influence People
How To Win Friends And Influence People teaches you countless principles to become a likable person, handle your relationships well, win others over and help them change their behavior without being intrusive. Many GMs even go on to take the Dale Carnegie course which teaches interpersonal skills and public speaking to help them become better leaders in their respective communities. Some of the concepts that Carnegie outlines seem intuitive and simple but are fundamental to creating and fostering strong interpersonal relationships.
